Plano Leak Detection
Questions Answered

Do the water meter test. Turn off every fixture, appliance, ice maker, and irrigation zone. Go to your water meter — in the box near the street — and watch the low-flow indicator for 15 minutes. If it moves with everything off, you have an active supply leak. This confirms you need detection before you spend on a service call.

Call us and tell us what you saw. We will ask a few questions about symptoms — water bill changes, floor temperatures, pressure, sounds — and give you an honest assessment of whether detection is warranted and what it is likely to find based on your Plano home's age and construction.

A slab leak is specifically a break in a supply line that is embedded in or runs under the concrete slab foundation. Regular pipe leaks occur above the slab — in walls, in the attic, at fixture connections, or at appliance supply lines. Both cause supply system pressure loss and a moving water meter, but the repair method is completely different.

Electronic detection determines which type of leak you have before any repair is proposed. Pressure isolation testing confirms whether the loss is in the under-slab portion or the above-slab distribution. This matters because the repair approaches are entirely different and the cost range is different.

Electronic slab leak detection in Plano typically runs $200 to $450, including the written report with the break location, methods used, findings, and repair options. When you authorize a repair on the same visit, the detection fee is waived.

Sewer camera inspection for drain line issues runs $150 to $300 and includes a written report with footage documentation. Underground service line detection pricing depends on property size and service line length.

Yes — that is the entire point of electronic detection. Acoustic amplification, thermal imaging, and pressure isolation testing together locate slab leaks to within inches without cutting or disturbing any concrete. The concrete is only accessed after detection confirms the exact break location and you have chosen a repair method.

Any plumber or contractor who proposes cutting concrete before performing electronic detection is skipping a critical step that protects your flooring and your wallet. Detection first is not optional — it is the only professional standard.

If the meter moves with everything off and there are no visible indoor leaks, the source is most likely one of three things: a slab leak under the foundation, a break in the underground water service line between the meter and the house, or an irrigation system supply leak buried in the yard.

Slab leaks are the most common source in Plano's 1970s–1990s housing stock. Service line leaks are more common on properties with older infrastructure or large lot sizes with long service line runs. Irrigation leaks are seasonal and more common after winter freeze-thaw cycles that stress buried irrigation components.

Some Texas homeowner's insurance policies cover leak detection costs as part of a covered water damage claim. Others cover the resulting water damage but not the detection or plumbing repair itself. Read your declarations page and call your agent before scheduling detection if you believe you may have coverage.

Regardless of coverage, we provide complete before-and-after photo documentation and a written detection report on every job — formatted for insurance submission. Your insurer will need this documentation if you file a claim related to the leak or resulting damage.

A standard electronic detection for a typical Plano single-family home takes two to three hours from arrival to written report. Larger homes, multiple potential sources, or properties where the meter test has not been done to confirm a supply versus drain issue may take longer. We give you a time estimate after the initial walkthrough assessment.

A sewer camera inspection runs a flexible video camera through your sewer lateral — from inside the home to the city main connection — showing exactly what is in the pipe. Root intrusion, joint separation, pipe offset, scale buildup, and collapsed sections are all visible in real time.

In Plano, camera inspection is warranted when you have recurring slow drains across multiple fixtures simultaneously, when hydro jetting has been done but the problem recurred within a year, before purchasing a 1970s–1990s home, or before major renovation work that might disturb drain lines. We provide a written report with the footage after every inspection.

Yes. Every plumber working in Texas must hold an active license from the Texas State Board of Plumbing Examiners. Verify any license at tsbpe.texas.gov and verify both license and insurance status at vo.licensing.hpc.texas.gov. Ask for the technician's license number before any work begins.

After detection, you receive a written report with the break location and three repair options: direct slab access, tunneling, and full line reroute. We explain each method, the pros and cons for your specific situation, and provide an itemized estimate for each. You choose the method — we do not proceed until you have reviewed the estimate and authorized the work.

If the repair is going to be a significant expense, we discuss financing options at that point. If you want to contact your insurance company first, we provide the documentation needed and schedule the repair for when you are ready. There is no pressure to proceed immediately.